Kenzo

MINOXBOUTIQUE.CO.UK delivers parcels all over the world via DHL Express.

According to Customs regulations, all shipments are accompanied by an official invoice outside the parcel, declaring the value of the merchandise.

Delivery with DHL Express Delivery, you will receive a notification from DHL EXPRESS ON-DEMAND DELIVERY (ODD) and will provide you with email/SMS updates about your shipment progress and estimated delivery date/time. If the shipment doesn’t fit your schedule the 100% free service enables you to choose the time and place of delivery, giving you maximum flexibility and greater control over your shipment. Example ODD image below.

For more details, please visit https://minoxboutique.co.uk/shipping

If you are not completely satisfied with the goods you have received, we accept returns within 14 days of delivery. Please visit our Returns Center to fill in the order number and email address and request the return, you will receive a DHL return label by email once we approve your request, then please follow the instruction to ship or arrange a collection.
To be eligible for a return or exchange, items should be returned unused, unworn and in the same condition you received them in. We will not accept any returns if there are signs that the item has been worn/washed and is not in a resalable condition.
Products must still have their original packaging with their respective brand and MINOX tags still attached.

Please note all the home collection products (such as candles, wall plate, diffuser, coaster, or any other ceramic products.) is non-refundable and non-exchangeable.

Please note that we are unable to refund any shipping costs and customs duty and tax if the orders ship out of the UK.

For more detail, please visit https://minoxboutique.co.uk/return

or contact info@minoxboutique.co.uk